FAQ's

Frequently Asked Questions FAQs Stack Displays

TABLE COVERS

What type of fabric is used?

Our Table Covers are made from a wrinkle resistant polyester material that is very durable, washes easily and will last for years!

How do I care for my table covers?

Unfold your table cover and undo all the creases from the cover being folded. Throw it in the wash using cold water. Use a mild detergent. Before placing your table cover in the dryer, be sure to undo any additional creases. Tumble dry on low to medium heat to remove any wrinkles that might be left. Washing your cover will soften the fabric. You’ll love how they turn out!

How are the table covers made?

Our table covers are uniquely designed by us! We first create the design, then print it into the fabric using a sublimation printing process that prints the design INTO the fabric instead of on top of it! This gives the table a much more realistic look. This printing process will also not fade over time!

Can you add a LOGO to the table cover?

At this time, we are unable to offer any type of logo customization.

PRODUCT DISPLAYS

What are Stack Displays made out of?

Stack Displays are made from a special grade fluted corrugated cardboard that makes the displays very lightweight, yet are still extremely sturdy. We finish them off with a special LAMINATED surface to add more durability. The lamination also gives them a much more professional look. We've also added supports under the shelves so the displays can withstand more weight! These aren't your ordinary cardboard displays! Custom designed by us, we know you'll love how great these displays function and look!

Can you add my logo to the displays?

At this time, we can not add logos on our displays. Most of our customers use vinyl stickers with their logo, placing them on the front bottom area of the display.  The dimensions are 2.5 inches high x 14 inches across. Since we use a laminated finish on our displays, vinyl stickers look just as nice as if they were printed on the displays!

How do I assemble my displays?

Don't let all the folds and creases scare you! We ship these to you flat to save on shipping charges, but they are easy to put together in no time! If you have any trouble, please contact us directly and we will be happy to walk you through it! Check out our Video Instruction Page to see how to construct your display in just a few seconds!

SHIPPING

How are shipping charges calculated?

Yeah, we hate shipping charges, too. Most companies do, unless you're Amazon and have overtaken the online shipping world and can afford to NOT charge for shipping!


There is a minimum shipping charge of at least $8.95 due to the weight of our products and the price is calculated based upon where the item is shipping to and the size and weight of the box. Our products ship in large boxes to ensure they get to you undamaged.


Our table covers weigh between 2 to 3 lbs. each and a 3 pack of displays is over 3 lbs.! We do our best to charge ONLY what it costs us to ship, so please know that we do NOT pad our shipping charges in any way.

When will my order ship?

Orders will ship within approximately 3-5 days of placing your order via USPS Priority Mail or UPS Ground shipping. Shipping times vary based on shipping service used. If you need your order by a specific date, contact us directly via our online chat or Facebook Messenger prior to placing your order and we will always do our best to accommodate you. Expedited shipping may incur an additional charge. Please expect longer shipping times during holidays.

Do you offer international shipping?

Currently, we only ship to the US and Canada.

RETURNS & EXCHANGES

Do you offer refunds?

During Covid-19, we are unable to accept any type of return at this time. We apologize for any inconvenience this may cause. Please be sure to check your orders before placing them to ensure you are ordering the correct size and design that you need, since refunds are not available at this time.


If you received your item and it is damaged or defective, they WILL be replaced free of charge! You MUST, however, send us pictures of the damaged item to stackdisplays@gmail.com and we will get a new one out to you right away! We want our customers to be happy! Please do NOT blindly send back items without contacting us first for instructions

Do you offer exchanges?

Exchanges will NOT be accepted since we are unable to resell a table cover that has been possibly opened or used by a previous customer.


Please make sure you check the size of your table BEFORE placing your order. Please also make sure you choose the correct color/design. If you are unsure which design is best, please contact us via our online chat or through Facebook Messenger. Our staff is very skilled in helping our customers choose the color/design that is best for your needs!

During COVID-19, we are unable to make exceptions to our return/exchange policy.